State Farm® Insurance Agent Brad Hornback

"I have dealt with many people in many different businesses and customer service throughout my years. I tell you, customer service, people caring about their jobs, even doing their jobs has gone way down throughout the years.Every once in awhile a company and those people working them will surprise me once in awhile ...but not 3 times within a year and especially not within a few months. Well this is what happened when i dealt with State Farm 3 times, all in different circumstances. 1 time with my room mates home owners insurance when we had that horrible storm last january.Our pipes froze and it broke all our pipes in our garage..but the whole experience went smoothly and was expedited in a timely manner .I was very surprising happy. 2nd time was when i was in the hospital , very sick and my neighbor called me at 11pm to tell me someone had hit and totalled my car that was parked in front of my house! need i say more ? im sure you can imagine.The driver had state Farm. again i was surprised how great the process went and am extremely happy how it turned out.I bought a car and then had to get insurance. There are many companies out there .I went with State Farm 1st when getting a quote. I must say Brad Hornbacks office was the hat trick of insurance companies. Not only was i treated with respect and courtesy , I truly felt that they cared and were sincere with thier actions and professionalism! I do not give compliments easily or write these kind of words often.But I feel U have to let people know that if you need an insurance company you can trust...its State Farm, and this is the office you need to go to if you live in portland or gresham! Angel , Brads office agent was one of the nicest , honest, people I have ever dealt with.I was lucky enough to deal with an auto collision manager just a month before .I feel I met the greatest customer service people in 2 months than i have in 20 years. If you think I am over doing it a little...well I am not..people always complain, thats easy, but to take the time to let people know that there are still companies and people who really care ..thats priceless! and I will yell from the rooftops to tell you people..If you need an insurance agent please come to Brads office!! you will not be disappointed I guarantee it! This is from my years of life experience dealing with companies and customer service!!! From Laurie Ann Horning...loyal state farm auto and renters insurance customer for LIFE!"

"Love this office everyone is so nice and always trying to find discounts ! Thank you"

"We had the same ins. co. for over 20 years and never got a quote anywhere else. We had a connection from church with this agency and decided to get a free quote. I am so glad we did! We saved money and will get better coverage! Angel was amazing helping me with the quote. She was patient and knowledgable and so helpful. It is so nice to deal with a local person for your insurance."

"Alway helpful, plus they keep us informed about premium deductions on our policy."

"Angel helped us get insurance, she’s so kind! Thanks!! 😊"

"Great customer service!"

"Absolutely amazed by customer service, have no complaints. Truly amazing people."

"Ashleigh is always amazing!! Customer service is 5 star!!"

"Excellent experience! I received a quick response and the policy change was handled swiftly. Highly recommend!"

"Friendly and knowledgable! Angel did a fantastic job helping me set up home and auto policies over the phone. Highly recommended!"

"Brad has Great customer service. I will recommend family and friends to this location."

"Great service! They always answer my questions in a timely manner, get me quotes quickly and are very kind people! And of course have great rates."

"Fast, knowledgeable and responsive. Great office and team to work with for insurance."

"Ashleigh provides friendly, competent service!"

"iv been with state farm for a will and i couldnt have ask for a good group of people to work with very kind and helpful i wood recommend them to anybody"

"Great people doing a great job"

"Angel has been so helpful and responsive to all of my phone calls and questions. I’ve really appreciated all of her time and help. I would recommend Angel and the team to my friends and family."

"Connie R. Is the BEST…always willing to go above and beyond to answer my questions, and explain things so I fully understand. She is an absolute PRO. I will always have State Farm, as long as Connie is there!"

"They are phenomenal at their job. If there were 10 stars...they would get all 10!!!"

"Very knowledgeable and helpful folks here."

"Ashleigh is very friendly and answered all of my questions, explained exactly what is covered by my plan and how much it will cost."

"Great service and always available to answer questions."

"Ashleigh Driskill is the best. She was very helpful, calm, patient and professional. If there were more like her this world would be a much better place. Thank you Ashleigh."

"Excellent! Customer service was outstanding- Angel is a rock star!!"

"Brads team is very responsive. Answered questions patiently."