Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelli Salmons

Kelli Salmons

March 2, 2026

5  out of  5
rating by Kelli Salmons
"Josh was very helpful & patient while answering my questions."
Profile photo of Katie Kelly

Katie Kelly

March 2, 2026

5  out of  5
rating by Katie Kelly
"Amazing customer service. Highly recommend this office for your insurance needs."
We responded:
"Thank you Katie, we are appreciate your kind words and recommendation!"
Profile photo of Tye Bentley

Tye Bentley

February 27, 2026

5  out of  5
rating by Tye Bentley
"Todays experience working with Holly Anderson was absolutely amazing! She was very knowledgeable and helpful! Also a ray of sunshine. Thank you Holly for your patience and support."
We responded:
"Thank you Tye, Holly is a gem! We are so glad you enjoyed your experience with our office."
Profile photo of H&M Sergeychuk

H&M Sergeychuk

February 27, 2026

5  out of  5
rating by H&M Sergeychuk
"I just moved over to Brad as my new insurance agent from another State Farm agent. Brad and his staff were very helpful and answering all of my questions. They were very polite and felt like I was talking to a family member. Would definitely recommend him as anyone’s new insurance agent. I spoke to Holly about switching over a new car to my insurance policy and she was very polite and very kind."
We responded:
"Thank you, it was a pleasure getting to visit with you and learn more about your family. We look forward to taking care of your family’s insurance needs in the future."
Profile photo of Tracy Salsbery

Tracy Salsbery

February 11, 2026

5  out of  5
rating by Tracy Salsbery
"Everyone was extremely nice and helpful! I was able to accomplish everything I wanted to get done, in a short amount of time."
We responded:
"Thank you, Tracy! We are so happy you had such a positive experience in our office."
Profile photo of Larry

Larry

January 23, 2026

5  out of  5
rating by Larry
"Angel was very knowledgeable, professional, and a pleasure to work with. She suggested alternatives and offered competitive rates. I'm a retired attorney who is knowledgeable about insurance. There are a lot of agents out there who can lead you astray. Angel knows what she is doing. Highly recommend."
We responded:
"Hi Larry, Angel is one of the best, thank you for your feedback and we are so happy you had a productive conversation with our team!"
Profile photo of Adonai Garcia

Adonai Garcia

January 22, 2026

5  out of  5
rating by Adonai Garcia
"Gracias Marisol!!!!"
We responded:
"You are welcome, thank you Adonai!"
Profile photo of Scuba Blades

Scuba Blades

January 21, 2026

5  out of  5
rating by Scuba Blades
"Was very helpful,got help as soon as I stepped in the building."
We responded:
"Thank you for the feedback, we appreciate you!"
Profile photo of Kevin Lott

Kevin Lott

November 17, 2025

5  out of  5
rating by Kevin Lott
"I had the privilege of working with Angel. She was polite, courteous, and very helpful. Even when it became evident that changing insurance companies wasn't the best decision for me, she continued to provide support and answer follow-up questions that I had. Brad Hornback's office really cares for people and seek to provide solutions with that in mind. I can promise you that should anything occur in the future, and a change in insurance be needed, I will be calling Angel!"
We responded:
"Hi Kevin, thank you so much for your kind words. We are so glad you had an enjoyable and informative conversation with Angel. Even when our offering is not the best option, we are happy to be your good neighbor and advise you to the best of our knowledge. We look forward to hopefully earning your business one day in the future!"
Profile photo of Samantha Royer

Samantha Royer

October 30, 2025

5  out of  5
rating by Samantha Royer
"Angel is absolutely incredible! She’s always so helpful with anything I need and really goes above and beyond. I highly recommend her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of laurie horning

laurie horning

September 30, 2025

5  out of  5
rating by laurie horning
"I have dealt with many people in many different businesses and customer service throughout my years. I tell you, customer service, people caring about their jobs, even doing their jobs has gone way down throughout the years.Every once in awhile a company and those people working them will surprise me once in awhile ...but not 3 times within a year and especially not within a few months. Well this is what happened when i dealt with State Farm 3 times, all in different circumstances. 1 time with my room mates home owners insurance when we had that horrible storm last january.Our pipes froze and it broke all our pipes in our garage..but the whole experience went smoothly and was expedited in a timely manner .I was very surprising happy. 2nd time was when i was in the hospital , very sick and my neighbor called me at 11pm to tell me someone had hit and totalled my car that was parked in front of my house! need i say more ? im sure you can imagine.The driver had state Farm. again i was surprised how great the process went and am extremely happy how it turned out.I bought a car and then had to get insurance. There are many companies out there .I went with State Farm 1st when getting a quote. I must say Brad Hornbacks office was the hat trick of insurance companies. Not only was i treated with respect and courtesy , I truly felt that they cared and were sincere with thier actions and professionalism! I do not give compliments easily or write these kind of words often.But I feel U have to let people know that if you need an insurance company you can trust...its State Farm, and this is the office you need to go to if you live in portland or gresham! Angel , Brads office agent was one of the nicest , honest, people I have ever dealt with.I was lucky enough to deal with an auto collision manager just a month before .I feel I met the greatest customer service people in 2 months than i have in 20 years. If you think I am over doing it a little...well I am not..people always complain, thats easy, but to take the time to let people know that there are still companies and people who really care ..thats priceless! and I will yell from the rooftops to tell you people..If you need an insurance agent please come to Brads office!! you will not be disappointed I guarantee it! This is from my years of life experience dealing with companies and customer service!!! From Laurie Ann Horning...loyal state farm auto and renters insurance customer for LIFE!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Laurie Ruzicka

Laurie Ruzicka

September 16, 2025

5  out of  5
rating by Laurie Ruzicka
"Love this office everyone is so nice and always trying to find discounts ! Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Lori Schneider

Lori Schneider

September 11, 2025

5  out of  5
rating by Lori Schneider
"We had the same ins. co. for over 20 years and never got a quote anywhere else. We had a connection from church with this agency and decided to get a free quote. I am so glad we did! We saved money and will get better coverage! Angel was amazing helping me with the quote. She was patient and knowledgable and so helpful. It is so nice to deal with a local person for your insurance."
We responded:
"Thank you Lori, so glad you had an amazing experience with Angel and saved money on your insurance! We appreciate you!"
Profile photo of Scott Lawer

Scott Lawer

September 9, 2025

5  out of  5
rating by Scott Lawer
"Alway helpful, plus they keep us informed about premium deductions on our policy."
We responded:
"Thanks Scott, we appreciate you!"
Profile photo of Tee Jay

Tee Jay

August 25, 2025

5  out of  5
rating by Tee Jay
"Great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Melody Blaj

Melody Blaj

August 12, 2025

5  out of  5
rating by Melody Blaj
"Absolutely amazed by customer service, have no complaints. Truly amazing people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Angela Blix

Angela Blix

August 8, 2025

5  out of  5
rating by Angela Blix
"Ashleigh is always amazing!! Customer service is 5 star!!"
We responded:
"Thank you Angela, we appreciate you and agree Ashleigh is a gem!"
Profile photo of James Egglesfield

James Egglesfield

July 31, 2025

5  out of  5
rating by James Egglesfield
"Excellent experience! I received a quick response and the policy change was handled swiftly. Highly recommend!"
We responded:
"Hi James, thank you for your kind word and recommendation. We are so happy we could assist you with your auto insurance needs"
Profile photo of oneharmonic

oneharmonic

July 25, 2025

5  out of  5
rating by oneharmonic
"Friendly and knowledgable! Angel did a fantastic job helping me set up home and auto policies over the phone. Highly recommended!"
We responded:
"Thank you so much, we appreciate you!"
Profile photo of Stephanie Brown

Stephanie Brown

July 21, 2025

5  out of  5
rating by Stephanie Brown
"Brad has Great customer service. I will recommend family and friends to this location."
We responded:
"Thank you Stephanie, we appreciate you!"
Profile photo of Katy Hallgren

Katy Hallgren

July 17, 2025

5  out of  5
rating by Katy Hallgren
"Great service! They always answer my questions in a timely manner, get me quotes quickly and are very kind people! And of course have great rates."
We responded:
"Thank Katy, we appreciate you, thanks for being a great customer!"
Profile photo of Shawn Calhoun

Shawn Calhoun

July 15, 2025

5  out of  5
rating by Shawn Calhoun
"Fast, knowledgeable and responsive. Great office and team to work with for insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of John Albrecht

John Albrecht

July 7, 2025

5  out of  5
rating by John Albrecht
"Ashleigh provides friendly, competent service!"
We responded:
"Thank you John, we appreciate you!"
Profile photo of gary fifield

gary fifield

June 18, 2025

5  out of  5
rating by gary fifield
"iv been with state farm for a will and i couldnt have ask for a good group of people to work with very kind and helpful i wood recommend them to anybody"
We responded:
"Thanks Gary we always look forward to your calls and hearing from you!"
Profile photo of Ken Leach

Ken Leach

June 12, 2025

5  out of  5
rating by Ken Leach
"Great people doing a great job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"